New ticket
Please enter a valid email
+  Add claim
A claim can be issued if the game was delivered damaged or incomplete. Please submit the claim form so we can send you replacements. You can add multiple games with the same form submission.
+  Add request
A request can be issued if^you lost parts or the parts were damaged by regular wear and tear. We will try to get replacements for you. In some cases we may ask you to give some money to a charity via our webshop.
© 2024 Copyright - HeidelBÄR Games GmbH | Imprint | Data protection